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Hagen has brown eyes, thick black eyebrows, and a long white beard and mustache.
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Hagen seems to be gruff, very rough and tough at first but he has a soft side. He is very wise and strong and does not give up easily as shown when he tried to find Oritel. He prefers to be alone as shown in the first movie, where he lives in a secluded area. He has a minor crush on Faragonda and is especially nice to her.
He is shown in this movie, where Bloom claims he made her father's sword. Bloom thought that Hagen would be able to help her find her father since Hagen could always sense the swords he made. Hagen regretfully told her that he'd tried using his ability to find Oritel for a long time, but gave up in despair.
He has a little crush on Faragonda and tried to help her walk after she hurts her leg.
- He mentioned in the first movie that Oritel and Marion used to be his best friends before they disappeared in the final battle with the Ancestral Witches.
- His name could come from that of Hagen von Tronje, who is a hero found in some German legends.
- Hagen slightly looks similar to Nicholas St. North from "Rise of the Guardians".
- Hagen's voice actor also voices Thoren and Timmy in the Nickelodeon dub.